Haven't received my B F 6 Veteran/Loyalty rewards

I m playing B F 6 trough STEAM.Been playing BF since B F 3 launched.  I have 1942, 1,2, 3, 4,5,in EA app,  2042 and B F 6 in STEAM.  I think the only BF games I  d i d n t play was 2142 and Hard line. Yet no reward unlock.