Forum Discussion

Seasoned Newcomer

5 months ago

Is the Appeal Process Broken? 2+ Weeks Banned, 0 Support Team Response

Hey everyone, I'm starting this thread to have a discussion about the current state of the ban and appeal process. I was banned over two weeks ago. I immediately filed an appeal and have received z...

Rising Newcomer

4 months ago

I was banned on 10/13/25 and I havent been able to appeal. Each time i try, it says there is a problem and to try again in a few HOURS. ?? Its been 3+ weeks for me and i cant appeal.
I do use a Razer mouse, I tihink in synapse, i have the side buttons mapped to 1, 2, 3 ,4 etc.. just the numbers, so i wonder if this is what got me banned?
No matter since i cant appeal .. its a moot point.