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13RaccoonsInABar's avatar
13RaccoonsInABar
Seasoned Novice
23 days ago
Solved

Locked out of invite

So I followed the instructions regarding the event for tomorrow and linked the Steam account that's attached to the email that received the invite. Which is different from EA account. Which leaves me unable to SSO into the game on the EA account factor as I redeemed the steam code on the wrong steam account (different email from EA account). Questions:

I'm not offended at all if I can't do the invite tomorrow evening. Just wanted to contribute, assist and give some of my time to a game company I respect a fair bit for what you're building here. Will need new redemption code to participate though.
Would a steam account attached to a different email be okay even with said new code? 

Unsure how else to participate tomorrow evening, but not overly concerned. Attempted support form, but the submit button is broken :D

feedback
  • 13RaccoonsInABar's avatar
    13RaccoonsInABar
    21 days ago

    Honestly, the discord post got no replies, and the support form on your website was broken. I'll just wait for October and consider myself entirely blocked from future testing. Unfortunate.

5 Replies

  • Atomicbomm's avatar
    Atomicbomm
    Seasoned Newcomer
    23 days ago

    I did the same thing. Installed the game on the wrong Steam account and don’t know who to contact to get a new code. 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    22 days ago

    Hi 13RaccoonsInABar​ Atomicbomm​ 

    We can't give a lot of assistance for BF Labs here, unfortunately, as it's under NDA. Your best bet for help is to post in the private Discord channel you would have been invited to. 

  • ghostflux's avatar
    ghostflux
    New Veteran
    22 days ago

    Discord has this annoying issue that took me a while to figure out. Whenever you get sent a link, related to password resets, or to confirm you're logging in from a new location, the link just doesn't work. Tried all sorts of things to get it working, like disabling ad-block, using different browsers, changing the DNS, etc. Yet the link still didn't work.

    I didn't get to register my discord account, because I couldn't log in. In the end the trick was to use an URL shortener to get a valid link. Now I know that Battlefield has nothing to do with Discord, but I was kind of surprised that it's used as an official communication channel, with no alternatives available. 

  • 13RaccoonsInABar's avatar
    13RaccoonsInABar
    Seasoned Novice
    21 days ago

    Honestly, the discord post got no replies, and the support form on your website was broken. I'll just wait for October and consider myself entirely blocked from future testing. Unfortunate.

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