My EA account was mistakenly blocked.

My EA account has been banned. Even my KD is less than 1. Since I started playing games, I have never cheated in any game, including Battlefield 6. I have always been a loyal player who firmly maintains the game environment of EA games. However, since EA started banning my account in March, they have not unblocked it. I haven't played Battlefield 6 for a long time. Even in eahelp, I can't find my historical penalty record. I hope my account can be re-reviewed and unblocked.