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Jin-VSAT's avatar
Jin-VSAT
Seasoned Newcomer
2 days ago

The greatest gratitude goes to EA

Hello everyone, I am a 45-year-old veteran gamer. My support and understanding of EA began over 20 years ago. I have always believed that EA is an outstanding game developer and publisher. I sincerely thank the production team of EA for continuously providing excellent works throughout my life over these years.

As EA's latest product, the 6th was released and I immediately purchased the deluxe version and made multiple purchases within the game. The primary reason was that this work was truly excellent, and the secondary reason was my trust in EA's services over the years.

Within just two months after purchasing the game, I spent a total of 170 hours playing it. Of course, due to my age, most of the time I was seeking pleasure in human-computer competitions. But what I never expected was that due to work reasons, I basically had no time to play the game from the end of November 2025. Yesterday, when I logged in to the game again, I was astonished to find that I had been permanently banned for no apparent reason.

As a regular gamer, I firmly believe in the principle of fair competition and adhere to its core. I have never used any cheat or assist tools to play the game. In the ban information of my account, EA did not provide any explanations or clarifications, and they simply permanently banned my account without any reason.

I have submitted an appeal. I don't know the final outcome yet, but I feel that I have been bullied. I violated my own rights without being informed.

Coming here is also my sincere gratitude to EA. Under the so-called laws you have enacted, you have imposed the first permanent ban in my 25-year career in the gaming industry.

Here, I wish your team a long and prosperous operation, and I also wish EA Company greater and greater success.

3 Replies

  • You should contact the department that handles the appeals

    If this does not give you a reply that you are satisfied with, look into if there are any customer advocacy groups in your area.

    As much as I want the game to remain clean, I cannot agree with the lack of transparency for ingame bans etc. I do not buy the excuse that it is in order to make it harder for the cheaters to get around detection. It is not like if the real serial cheaters do not use burner accounts anyway.

  • Jin-VSAT's avatar
    Jin-VSAT
    Seasoned Newcomer
    2 days ago

    I completely agree with your point of view. However, the actual situation I'm facing is that my account was banned without any notice or explanation. Nevertheless, I am willing to take your advice to fight for my rights. Thank you again.

  • StaOpla's avatar
    StaOpla
    Seasoned Newcomer
    2 days ago

    I am "literaly" you, (only 2 years younger 😆) and i just posted about my ban without even playing the game, not even 1 minute.

    Good luck man

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