Why does EA hate PvsE players?

I'm not talking about XP farms, they should legitimately be removed.

I'm a thirty something year old dad working two jobs who occasionally likes to play Battlefield when I  have some free time post night shift. I played BF1942 and DC, then BF2 for thousands of hours in my youth and like to relive these old memories bumbling around trying to fly helicopters and jets like the old days.

I bought BF6 to play PvsE against bots for fun in a relaxed setting. I don't play games enough to enjoy the online intensity against people who play a lot and are actually good. Every update seems to have nerfed something in Portal that takes away the enjoyment of the game. I now can't even play in a server at all without 20 other players and there is no dedicated COOP/Solo mode available. I don't care AT ALL about XP or progression.

I requested a refund from Steam because the game no longer has the feature that I bought it for and they declined it because I played 10 hours in the first week after release. Technically this means Steam has broken Australian Consumer Law which they have done in the past and are doing again:

https://www.accc.gov.au/media-release/valve-to-pay-3-million-in-penalties-for-misrepresenting-gamers-consumer-guarantee-rights

What I can't understand is their motivation? I bought the game because they offered a feature and they have removed it for no logical reason other than ruining the experience for paying customers?