Xbox Hard Crashing/Shutting Off While Playing BF6

Happening on ALL platforms.....not a console or hardware issue

No just a couple years ago but I have a sneaking suspicion GameStop sold me a refurbished one at full price. 

I’ve seen dozens of posts/threads here and other places online regarding constant crashing issues on Xbox series x - hard crashing the console (turning off) or crashing back to the Xbox dashboard. Can rarely finish a game. After trying every troubleshooting step the issue still persists, and there has been no acknowledgment of the issue. 

Can someone from EA please take steps to add this to the list of known issues and respond so we at least know you’re aware of it?

Please like and reply here for visibility if you’re having the same problem 

So far it worked for me 2 hrs in no crashes thanks my guy . On xbox series x ..Uninstalled HD multi single and maker. Plays well on all modes... Update: day 2 keeps crashing😑 😒..update returning the game after exhausting all option even with open EA ticket

This is an EA Issue. This happens on NHL 25/26, UFC, Fifa, Madden, Flight Sim, now BF6, etc. Oddly it doesn't happen on Apex. I have sent my console in for warranty bc EA said it's my console and was told no issues with my Xbox X. I don't have this issue with any other games. 

I went to the lengths of even taken my xbox apart after the fact and cleaning it and adding new thermal paste, changing settings on my monitor and xbox, new routers, uninstall/reinstall, ethernet, changing my internet provider.... literally everything. If you look at the EA NHL forums you will see the same issue happens currently. 

I believe they patched it for Madden but that's the only game that has had a fix for it.

Do not let EA tell you it's your console, because it's not. EA admin's in the NHL forum have explicitly stated that it is not a console issue and that they are trying to recreate the problem to ID the solution.

As well, some people will tell you that it has to do with the age of your console.... it has nothing to do with that. I have two friends that don't have this issue and one has a brand new xbox x and the other has an xbox x that was purchased upon release. I purchased my xbox x a year after release.

PS5s are having the same issue 

Keep making noise what you should really do is hit up the main dev on twitter. Names Florian with something else on the end...... hit that dude up i dont have twitter or i would. 

I cannot believe how many more people im seeing with this same issue. I get through one game. And then its crash city. Even after all the supposed "fixes" its really ridiculous.  I wish someone would just contact the devs on twitter and make them address it directly. At this point there are too many people with this issue for it to be hardware. Its truly on all platforms..... its asinine really. They had months to fix this and it just got worse. Im on xbox and watching my homies be able to play this and not be able to like I'd want is frustrating. Feels bad man. Im about to refund cuz i dont want to waste 70 bucks to see if they fix this.  Twitter man. Its like a direct line to the devs. They act so helpful and all that.....well theres plenty of us now that are having this issue. That we SHOULDN'T be having......customer is supposed to be taken care of for their purchase. PC PS and XBOX all having this happen. Bricking a system is wild. Never had any other game do this.. its NOT overheating. It doesnt have the time to overheat. 

The game crash on the xbox new gen version in every match since the release and ea doesnt give a **bleep** about that, literally stole my money

This has been happening to me for the past few years across  multiple madden titles and I have never been able to find a solution. Im really sad that it has followed me to battlefield as well. No other games do this to me except for EA games. This is not a new issue and EA still has failed to address it/find a solution.