You broke the game. Acknowledge it or refund me

Dx gi hung error constantly on multiple systems some with fresh windows 10 and 11. you cannot pawn this off as a user issue. Losing out on timed content and need a fix now. But guess yall dont care since its a known issue now that just gets ignored. Even the page for making a support ticket is broken. Tried 3 different browsers. You all are putting the EA in go EAT S**T