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EA_QueenBee
Community Manager
1 day agoHry MrKetchapp,
We can't look into EA accounts here on the forums, so we can't really take a look at this for you. It looks like a ban, in which case you should have received an email with some more information, and you'll need to reach out to our terms of service team for help.
MrKetchapp
1 day agoSeasoned Newcomer
Hi there, thanks for looking into this.
I have not been banned apparently. According to the https://help.ea.com/en/help-tools/penalty-history/ page there has been no record of penalty on my account.
- EA_QueenBee1 day ago
Community Manager
Hmm, could you try logging in here with your EA account details and double check that your Steam is linked (And that it's the correct one)?
- MrKetchapp21 hours agoSeasoned Newcomer
Unfortunately it is the correct one.