Hey mate, any updates? I am in the same situation you are in. I only found out that it was ReWASD too. Even though the developers of that software stated it was fine to have it installed on my PC.
I used it on games that don't naturally support controller, retro games etc.., and even used it on games that I was playtesting, even for EA themselves and it was never a problem with them in the past. It's been on my PC for the last 4 or 5 years. However, got an email like you in November 2025 and have been banned ever since. My appeal says "Waiting on Studio" but have heard nothing in 3mths.
I think it's ridiculous that its a straight up permanent ban, no warning, nothing. Then you lose access to EVERYTHING you have purchased. Crazy 😅 has to be some legal route to take. I know someone else in the same boat as us 2 is going down that route to see what can be done.
Good luck with getting your ban overturned.