Battle Pass PRO Missing 25 Tier Skips + Multiple Instant Rewards
I’m creating this thread because I’m experiencing a major entitlement issue with my Battlefield 6 PRO Battle Pass, and EA Support has been unable to resolve it.
I purchased the Battle Pass PRO early in the season (around tier 5–10). The PRO version is supposed to give 25 tier skips instantly plus several instant-unlock rewards. I did not receive any of these.
What I’m missing:
25 Tier Skips (the main selling point of the PRO Pass)
Golden Valor – Mini Scout weapon pack (instant unlock)
Brodie skin (instant unlock)
Speak No Evil NATO Recon skin (instant unlock)
Transparency parachute skin (instant unlock)
Bad Medicine Support skin (instant unlock)
Canis Lupus – LL10 weapon package (early tier reward)
Unflinching (Tier 4) – still locked even though the tier is completed
Also unsure if I received the 30 min Career XP boost or 60 min Hardware XP boost
My tiers show 22/22 completed and I am at Tier 93/110, so progression is not the issue. The PRO badge itself is active (+15% XP), meaning the purchase went through, but the entitlements did not.
How this affects my experience:
I paid extra for the PRO version specifically because of the 25 tier skips and exclusive skins. Not receiving the rewards makes the purchase feel incomplete and unfair. The Golden Valor Mini Scout and Speak No Evil skin were items I really wanted, and Speak No Evil still locked even though it should have been unlocked immediately.
EA Support so far:
I have contacted EA Support multiple times, but agents keep giving scripted responses:
“It’s a known issue, please wait.”
“Our tools are down.”
“This is the highest level of support.”
“Refusal to escalate to a Game Advisor or Senior Specialist.
My chats were even closed mid conversation without escalation, and I was told all teams have “the same tools,” which is not accurate for entitlement issues.
Purpose of this thread:
1. To confirm if other players are experiencing the same entitlement problems.
2. To have my account officially logged so the missing PRO Pass rewards can be corrected.
3. To request visibility from the team responsible for Battle Pass and entitlement systems.
I have screenshots of all missing items and my completed tiers if needed.
Any help or acknowledgement from EA staff would be appreciated.
