Battlefield 6 Account Restricted - Platform Entitlement Bug?

• Which platform(s) do you own the base game on:  Steam - PC
• Which platform did you register REDSEC on: PC EA App - PC
• Which platform shows the “Account Restricted” message: EA App - PC
• Whether the other platform still works normally: Steam - PC working fine 
• Roughly when you first saw the issue: Friday, 5 December 2025

I'm having the issue trying to play battlefield 6 on the EA app on PC. I've been playing fine on the Xbox, but it says my account is restricted on PC.

Error code 1:86001S:51009S:-17636452900:4128769Q

Xbox BigTrent25

EA trentp22

I linked my account fine and I have no bans nothing in My Case’s 

Steam Main game

Ea Play app pc resticted

Steam version still works 

Hello i used to play BF6 on Steam, when i tried to install it from EA app i received my account got restricted

Hi, I’m experiencing the “Account Restricted” issue as well.
Here are my details:

Base game owned on: Xbox

REDSEC registered on: EA App

Platform showing the restriction: EA App

Other platform working normally: Yes, the game works on Xbox

Error code: 1:86001S:51009S:-17636452900:4128769Q

First time seeing the issue: Today

Hope this helps. Let me know if you need anything else from my side.

I ended up buying the game on my xbox as since the beta i have not once been able to load into the menu it was first the black window glitch now it says account is restricted I have tried everything that online can suggest i''m running a modern build pc and double checked I have no such restrictions especially as I use the same account on my xbox so has to be a EA app issue which I also did a full fresh reinstall on. 

i'm stumped if anyone could suggest anything ontop the obvious suggested online like reinstalls and secure boot etc i'm all ears 

EA FIX THIS 

Same issue:

• Which platform(s) do you own the base game on: PS5
• Which platform did you register REDSEC on: PS5 first, PC (EA APP) after
• Which platform shows the “Account Restricted” message: PC (EA APP)
• Whether the other platform still works normally: Yes.
• Roughly when you first saw the issue: When I installed Redsec on PC (EA APP)

• I own the game on PS5 and downloaded Red Sec from the EA Play app on PC.
• PS5 version works fine. No restriction. EA Play says account restricted.
• I then bought the full game on EA Play on my 2nd account so I had the Full version on PC and deleted Red Sec on OC and re-installed the FULL game on 2nd account.
• I then tried to use my account to Log in via EA Play and play the full game using my main 1st account so with all my progress and it still says 'Account Restricted' on PC. On my main Moonswan account.
• Come on guys this has gone on forever since release and you still have not worked it out!

• I own the game on PS5 and downloaded Red Sec from the EA Play app on PC.
• PS5 version works fine. No restriction. EA Play says account restricted.
• I then bought the full game on EA Play on my 2nd account so I had the Full version on PC and deleted Red Sec on OC and re-installed the FULL game on 2nd account.
• I then tried to use my account to Log in via EA Play and play the full game using my main 1st account so with all my progress and it still says 'Account Restricted' on PC. On my main Moonswan account.
• To clarify, the 2nd EA account I bought BF6 again on PC for works fine. Signing into the 1st account that I use on PS5 and is my primary 'Moonswan' EA account is restricted on PC but not on PS5 where I also purchased the game.
• Come on guys this has gone on forever since release and you still have not worked it out!

Hi everyone,

Thank you again to those who’ve shared details so far -- it has been extremely helpful.

Patch 1.1.3.0 went live yesterday, and we would like to confirm whether the “Account Restricted” issue persists for anyone after the update. If you are still running into this problem as of today, please let us know by replying directly to this post with the same information requested earlier:

• Which platform(s) do you own the base game on
• Which platform did you register REDSEC on
• Which platform shows the “Account Restricted” message
• Whether the other platform still works normally
• When you first saw the issue (and whether it changed after the patch)

Your updates help us verify whether the fix addressed the issue for everyone or if additional investigation is needed.

Thanks again for your cooperation and patience!