Battlefield 6 crashes every match despite exhaustive troubleshooting

Hello Battlefield Support,

I am contacting you because I have reached the point where I simply cannot play the game anymore.

Since the release of Season 3, Battlefield 6 has become consistently unstable on my system. Prior to Season 3 I did not experience these problems.

The game now crashes virtually every single match.

The crashes are inconsistent:

• Sometimes the game closes straight to desktop with no error.
• Sometimes I receive a DirectX 12 / graphics driver crash.
• Occasionally my entire PC unexpectedly reboots.

Importantly, this issue is exclusive to Battlefield 6. Every other game on my system runs normally, including demanding modern titles that fully utilize my hardware.

System specifications

• CPU: AMD Ryzen 9 9950X3D
• GPU: NVIDIA GeForce RTX 5090
• RAM: 32 GB
• Windows 11 64-bit
• DirectX 12

I have attached a current DxDiag report and Event Viewer logs.

Troubleshooting already performed

I have spent months trying to resolve this and have exhausted nearly every recommendation I have found from EA support articles, community posts and Reddit.

I have:

• Used DDU in Safe Mode to completely remove NVIDIA drivers.
• Installed the recommended older NVIDIA driver (596.49).
• Reinstalled the latest driver.
• Reinstalled Battlefield 6.
• Verified game files.
• Reinstalled EA Anti-Cheat.
• Reinstalled DirectX.
• Disabled Hardware Accelerated GPU Scheduling.
• Set Battlefield 6 to "Prefer Maximum Performance" in the NVIDIA Control Panel.
• Limited FPS to 120.
• Disabled DLSS.
• Disabled NVIDIA Reflex.
• Tried numerous graphics settings combinations.
• Cleared shader caches.
• Repaired Windows system files using DISM and SFC.
• Tested different NVIDIA driver versions.

None of these have made a meaningful difference.

Additional observations

• The crashes began after Season 3.
• The issue occurs on multiple maps.
• It is not tied to one specific error message.
• Sometimes there is no error at all.
• Sometimes DirectX reports that the graphics driver has crashed.
• Sometimes Windows simply reboots.
• This behaviour is unique to Battlefield 6.

At this stage I am no longer looking for generic troubleshooting suggestions unless they involve something that has not already been attempted.

I would appreciate if this case could be escalated to the engineering team, as this appears to be a genuine compatibility or stability issue rather than a basic driver installation problem.

If there are any debug builds, additional logging options, symbol-enabled crash dumps or diagnostic tools that would help identify the cause, I would be happy to run them and provide the results.

I have invested a significant amount of time trying to resolve this because I genuinely enjoy the game and want to continue playing with my friends. However, the current stability issues make it effectively unplayable.

Thank you for your time, and I look forward to hearing from you.