Forum Discussion

Seasoned Rookie

5 months ago

Solved

Battlefield 6 PC is crashing mid-match

I can start a match and then the game randomly crashes to the desktop, usually within 5-10 minutes with no errors. I have a Z790 Aorus Elite AX with an i5-13600k and 2x32GB of Corsair Vengeance DDR5 using the XMP profile (40-40-40-77 @ 1.35v). No overheating. I've tried reinstalling the game, reinstalling the drivers, setting the bf6.exe and the EAAntiCheat to run as administrator, and increasing the page file size, and it's still crashing. I've also attached a DxDiag.txt report to show that DX is working fine. Any help would be appreciated!

nephesh7
5 months ago
In the end, I went into the BIOS and turned off XMP and manually set my ram clock speed to 6000Mhz, as that is what my DDR5 is. Didn't touch anything else. Played for hours.

17 Replies

davek1979
Rising Scout
5 months ago
What does your Event Viewer say?
Heradon
Rising Rookie
5 months ago
Yeah, its a problem with the game/anticheat.

No one has found a common fix. Different solutions may work.

Underclock GPU
Update BIOS
Disable XMP
and so on.
nephesh7
Seasoned Rookie
5 months ago
I am not seeing anything in the event viewer.
OskooI_007
Legend
5 months ago
At the bottom of your DXDiag.txt there are error messages for Live Kernel Event.
There should be more info in Windows Event Viewer and also a crash dump file in Documents\BattleField 6\Crashdumps
I wouldn't go too far down the rabbit hole of chasing error messages since they can be caused by hardware errors, which is most like the cause of the crash.
davek1979 and Heradon have given you good advice. Start by updating the motherboard BIOS firmware. If that doesn't fix the crash then try disabling XMP. Then move on to lowering the GPU frequency.
Do each step one at a time.
nephesh7
Seasoned Rookie
5 months ago
I did have a Live Kernel Event a couple of times early on when trying to run the game. It would crash to a black screen and I had to force restart the PC, but that stopped happening after I updated my BIOS. That being said it still crashes to the desktop.
DiszoneD
Seasoned Newcomer
5 months ago
Try looking in your documents/battlefield6/crashdumps.
nephesh7
Seasoned Rookie
5 months ago
I analyzed one of the crash dump files and the first failure was:
Key : Failure.Bucket Value: INVALID_POINTER_READ_c0000005_bf6.exe!
Unknown Key : Failure.Exception.Code Value: 0xc0000005
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
Ab0ut47Pandas
Rising Novice
5 months ago
Try rolling back your drivers to GRD 576.88. I made a post about it here, BF6 CTD saga on 4070 Ti SUPER + MSI board. | EA Forums - 12764053
The "Unknown Key : Failure.Exception.Code Value: 0xc0000005" is exactly what I experienced.
You can find it here https://www.nvidia.com/en-us/drivers/details/248978/ but you should..
Google this:
GeForce Game Ready Driver 576.88 | Windows 11
TheRealBillos
New Novice
5 months ago
Try cappint FPS and disabling v sync from nvidia control panel
nephesh7
Seasoned Rookie
5 months ago
Thanks!
This older driver works better, but I still had a Kernel Event that locked up the computer after an hour and a half. Don't know what caused that, unfortunately.