here is a conversation with EA advisor about our rewards.
me:there are people in EA forums with the same issue
advisor:Let me check that the queue for the bonus points are still active or not.
advisor: I am sorry but the queue is not active.
me: because that was in season 1 it doesnt matter now if i take the points. somehow someone from the studio have to grand me the rewards
advisor: i can understand that but the studio have been granted the compensation to the affected players already.
me: but i am telling you that i didnt received them!
me: i can prove it
advisor: Now the logs are not available and the season 1 is ended so i am sorry but i am unable to escalate the case from my end there is no valid reason because i am not able to investigate the logs because the data reset after the 90 days of the account and the in game date is reset on the 30 days.
me: so now what? i pay for this content
advisor:I am sorry but the season 1 is finished and we are not able to validate the claim so we are sorry for the inconvenience
I really appreciate your cooperation and understanding throughout the chat.
In case you need any future assistance, don't hesitate to contact us again. Thank you for reaching out to EA. Have a great day ahead!! Bye!!
and he left. what the f.. is this? what support is this??? we are begging for rewards that we pay for?!!! can someone read this and forward to someone so oneday get those!!! 4 studios working to make this game and this game is full of bugs!!!
