Forum Discussion

Seasoned Rookie

3 months ago

Solved

BF6 crashing and causing PC to restart

I'm having a problem where every single time I enter into a match I'm able to play for maybe 30 seconds and then my entire computer crashes and forces a restart. I played the beta in august and had absolutely 0 issues with running the game, but now the game releases and this happens. Is anyone else experiencing this? Please fix this EA.

crashing

freezing

EA_Aljo
3 months ago
Hello, everyone. Please make sure you go through all the steps in this article:

How to troubleshoot graphics issues on PC

If that doesn't help, gather a DXDiag and attach it to a response with the following:

Brief description of the issue

Any specific error codes being received

Using the EA App or Steam

We'll get these details passed on to the Battlefield team for review. Thanks!

***ACCEPTING AS A SOLUTION FOR BETTER VISIBILITY. THIS ISSUE IS NOT RESOLVED***

426 Replies

renatsmc
New Novice
3 months ago
I might have fix for you use DDU in safe mode then reintall drivers and delete \Documents\Battlefield 6\CrashDumps all files name CrashDumps.
FoxnGlocks
Seasoned Rookie
3 months ago
update: I'm now also receiving a directx error every now and again. it says to update my driver but I have the newest driver installed already.
URV05
Seasoned Newcomer
3 months ago
My system reboots too, and I am on the latest adrenalin drivers (25.9.1) for my radeon rx9070xt. No issues in the beta whatsoever, I played back then around 15 hours without any hiccups.
Currently i tried to remove any OC on the CPU and even limited the power on the GPU by 10% to remove any doubt there but it still reboots my PC. Out of all reboots only one was during a game, the rest were in the menus.
FoxnGlocks
Seasoned Rookie
3 months ago
I'm getting the same thing that you are, sometimes something different but i do have the latest driver installed, and I did not have this issue on the beta. I run a 4060ti and everything is up to date on it.
Sphearix829
New Traveler
3 months ago
Been having the same issues since the beta. What errors are you getting when the PC restarts? Does it give you an error code at the bottom of the screen? For me, I get the error IRQL_NOT_LESS_OR_EQUALS (0xA) what failed: ntoskrnl.exe or something similar.
If you don’t see a code and it’s just a black screen could be an outdated GPU. When I rolled back my drivers to try and fix this issue (to no avail) I noticed the PC would just go black and force restart when running the game. So I would start by downloading the latest driver.