Forum Discussion

Seasoned Newcomer

2 months ago

Black Screen After Entering Game – Battlefield 6 (PC + PS5)

Hello EA Support Team, I’m reporting a recurring black screen issue affecting both my PC (EA App with EA Play Pro) and my brother’s PS5 when launching or entering a game in Battlefield 6. On...

freezing

playstation

UAE_AB

Rising Rookie

2 months ago

Since today afternoon, I have been unable to enter any games on battlefield 6 on any modes on PS5. When matchmaking, it finds a game then loading into the game the screen gets stuck on a black screen for forever until i close the application. In around 20 attempts i got into 2 games.

I then tried on my PC thinking my ps5 was the issue but I faced the Exact same issue. I contacted support who have no idea what is going on however i have seen a couple forums with the exact same issue for players in Dubai / UAE as well.

UAE_AB

Rising Rookie

2 months ago

Platform (PC, PS5)
Gamertag / Username (AB_UAE123 on PS5)(a3.mb on PC)
Timestamp (22/10/2025)
Region (Dubai, UAE)
Internet Service Provider (Etisalat)
Connection type (Cable)
Game Mode /Map (all)