Can’t play Battlefield 6 for 5 days — “Server Disconnected”, "UKNOWN ERROR"

Hi EA / DICE team,
I’ve been unable to properly play Battlefield 6 for five days now. The game worked perfectly fine on day one, but after that, it became a nightmare with constant disconnects and random error codes.

Sometimes I can play for a couple of hours, but then the disconnects return. 95 percent of the time the game is completely unplayable. Occasionally I get into a match, only to be kicked out after a few minutes. The same error appears every time: 1:85008S:17862870170:-2146566144Q

I pre-ordered the Ultimate Edition, paid extra, and can’t even play for more than a few minutes. This is extremely frustrating and disappointing.

Here’s what I’ve already tried:
Restarted the console and router, switched to wired Ethernet, changed DNS to Google’s 8.8.8.8 and 8.8.4.4, enabled UPnP, opened the required ports, tested NAT Type 2, reinstalled the entire game, rebuilt the PS5 database, and even tried a different ISP. Nothing helps.

Other online games on the same PS5 and network work perfectly fine, so the issue clearly lies on the Battlefield 6 or EA server side.

Please acknowledge this as a critical connectivity issue. We urgently need a hotfix or a server-side patch. The game is currently unplayable for paying customers.

I can provide logs, screenshots, and timestamps if needed. Please escalate this issue urgently.