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Min0kawa's avatar
Min0kawa
Rising Rookie
1 day ago

Can't launch game after update 1.1.3.5

After the latest update I am no longer able to consistently launch the game. It either gets past the Javelin splash screen and nothing happens or it opens a small black window (like it's going to launch the game) that then closes out without error. If I verify steam files and reinstall Javelin Anticheat I can sometimes launch but the game crashes during the map load to any match. I've been playing the game since Beta without any issues. After the "winter update" I was getting the occasional crash every other day but could go for hours without issue. After this most recent update I am not even able to consistently launch the game. 

I've done all the troubleshooting I could find on the Internet including:

  • Updated OS and GPU drivers
  • Uninstalled Javelin and reinstalled 
  • Uninstalled BF6 and reinstalled 
  • Completely uninstall Steam and reinstall 
  • Completely uninstall and reinstall EA App
  • DDU remove GPU drivers and reinstall 
  • Turned off XMP in BIOS
  • Turned off bitlocker drive encryption
  • Exceptions for BF6 and Javelin in Win11 exploit protection
  • Exceptions for BF6 and Javelin in firewall
  • Manually set RAM clock speed lower than mfr spec
  • Turned BAR off/Also back on
  • COMPLETELY erase and reinstall OS -- new user, installed only drivers, Steam and BF6

A comment on Steam said I might want to try replacing RAM but it passes testing and I've been playing without issue from Beta to December, I can also play every other game (Arc Raiders, Kingdom Come Deliverance II) without issue. I'm not really sure how to proceed but I would welcome any other suggestions before I shelve the game and hope the Season 2 update fixes it later.

5 Replies

  • quietstormNC's avatar
    quietstormNC
    Seasoned Newcomer
    3 hours ago

    im not on PC. im on PS5 but i cant launch game since this update either. mine keeps saying i have an update to download and install but there's no update available for me. i have plenty of storage space so im not sure what my issue is. however, i also have never had any issues until now. interestingly BF 2042 wont launch now either. i notice on PS5 it says they share data so that may be why both games wont launch.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hey, folks

    Thanks for the information. This has been sent over to the studio team and they are taking a look. Thanks for the crash dump logs, that is what we needed. I will pass this along to the team so that they can take a look at the logs.

    Cheers.

  • Have to shelve it and hope that EA fix this ridiculous FSR issue or just get a refund.

    There is no fix for this on our end. It's a problem within the game's engine itself.

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