Can't Play Past Start Menu

Before my rant, I am playing on PC via steam and meet all of the system requirements to play the game. Since the RedSec update, I can't play this game at all except for staring at the menu. If I dar...

crashing

freezing

launching

steam

EA_Aljo

Community Manager

2 months ago

Hey there. Can you upload a DXDiag? We can check it for any issues. There are instructions for this here. Thanks!

An_Aroused_Sith
Rising Novice
2 months ago
Here you go
DxDiag1.txt124 KB
- EA_Aljo
  Community Manager
  2 months ago
  Thank you. Try updating your graphics drivers. When installing them, uncheck the option for GeForce Experience and NVIDIA HD Audio.
  
  If you have any overlays like MSI Afterburner, Discord, EA App, etc, disable those.
  
  You have several audio devices. Disable all but the one that is your preferred output.
  
  Give these a shot and let me know what happens.
  - An_Aroused_Sith
    Rising Novice
    2 months ago
    I reinstalled the current, most up to drivers. Turned off audio devices. Turned off all overlays. Booted the game, compiled shaders, attempted to load in to a game, and it crashed my entire PC again sending me back to the main boot and start up.