"Connection Failed" With Error Code 1:86001S:51002S:57019S
Can't connect to the game, everytime I get past the queue, I get this error message
Error Code 1:86001S:51002S:57019S
What am I suppose to do ?
Forum Discussion
I know this doesn't exactly help, but:
The EA servers they’ve asked us to trace are hosted on AWS in Europe, while the CDN is on Akamai. For me, the Akamai trace resolves fine, but the EU-AWS one doesn’t. That tells us we’re now at the level of behemoth-to-behemoth communication.
I work in IT at a large enterprise, where we have a document known as an SLA (Service Level Agreement). It’s a standard concept — essentially, the rules that dictate how quickly one company must fix something for another. What’s likely happening right now is that EA has engaged AWS to investigate. Since this isn’t a total outage, it’s unclear how AWS is prioritizing it.
Change management becomes complicated when dealing with networks of this size, and the ones I handle are relatively small by comparison. Depending on the priority level, it could take AWS weeks or even months to resolve this — not because EA doesn’t care, but because their contract might not make this issue a top priority.
On top of that, AWS has to reproduce the problem in a non-production (testing) environment before it can safely make changes. So, in short: EA needs to prove there’s a problem (that’s why we’re sending traceroutes), AWS has to reproduce it, then get approvals to update the affected network paths surgically. We might be here a while.
I don't know EXACTLY if this is what's happening, and the fact is, the CMs probably can't tell us, but based on my experience, this is the shape of these types of things.
I just had an idea, i know a lot about computers but not networking but what if i get onto my isp and just ask them to route me around the problematic aws server? there must be more than one powering bf6 if other ppl can play fine. Can I not just have my traffic routed to a different aws server that EA uses?
I contacted the provider. I was told this: "Good afternoon! In order to solve this problem, you need the address of the game server".
How can I find out the server address? Tell me.
Honestly, I doubt that would work. Even if your ISP were willing to try, they don’t have control once traffic leaves their own network. The problem seems to appear after the connection hops off your ISP’s edge and enters the wider internet, somewhere in the peering between AWS’s European edge and the backbone providers they use.
There’s no way for an ISP to “route around” that manually on a per-customer basis; those paths are automatically chosen based on BGP (Border Gateway Protocol) rules that prioritize efficiency and agreements between networks. In other words, your packets take the path the internet as a whole decides on, not one your ISP can hand-tune for you.
That’s why this issue needs to be addressed higher up the chain, through collaboration between EA and AWS to repair or reroute the broken link between them.
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