Forum Discussion

Seasoned Rookie

5 months ago

"Connection Failed" With Error Code 1:86001S:51002S:57019S

Can't connect to the game, everytime I get past the queue, I get this error message Error Code 1:86001S:51002S:57019S What am I suppose to do ?

Community Manager

5 months ago

Hey folks,

appreciate the additional info. Another possibility here is that if you're playing via managed networks, that the network owner might be blocking the new traffic.

Could you let us know if you're playing on managed networks, such as uni/college networks or shared home networks?

As well as the name of your ISP, please.

masters2good

Seasoned Traveler

5 months ago

I’m using a regular home connection, not a managed or shared network.
My ISP is O3 (Vodafone Ukraine Group) — a residential broadband provider.
The issue occurs only without VPN and persists even when using a dedicated/static public IP from my ISP.
The connection always drops right after the PLIX (Poland) → AWS Ireland hop, so it looks like a routing problem between the ISP and EA’s AWS infrastructure.