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Praxium's avatar
Praxium
Rising Newcomer
7 days ago

Crashing no error message during blackscreen when loading/leaving matches

Hello I have been getting random crashing to desktop since the update on Tuesday. Interestingly it is only when joining of leaving a match. every single crash dump that It leaves is

 

FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_bf6.exe!Unknown

bf6!isGlimpseEnabled+65b60f

 

Happening with newest and older rollback AMD drivers. Just a blackscreen when loading then crash to desktop. Interestingly a somewhat consistent workaround I have found is if you see a blackscreen when loading for too long you can ALT TAB out and back in and then the match loads perfectly fine with no crashing whatsoever. Hopefully an EA community manager or Dev employee sees this as this is extremely strange behavior.

 

Also, I have tried all the various common troubleshooting steps

Updating BIOS

DDU and reinstalling GPU DRIVERS

Uninstalling and reinstalling CHIPSET DRIVERS

Uninstalling and reinstalling the entire games as well as Verifying game files

And lastly repairing and reinstalling Javelin anticheat

I also attached the crashdump for debugging purposes.  Please help me and others who are dealing with this issue as it would be greatly appreciated!

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