Direct X Crash AMD
Since I can get ZERO help or interaction from a human on my need for technical support on this issue and I am always redirected to post on the forums by AI chatbot or the "self-help" support, here I am... I miss actually talking to a human to help with my technical issues.
There have been zero 'Permanent' fixes on this issue that I have been able to find, anywhere. My battlefield game on the Steam platform crashes from multiple DirectX errors with my AMD GPU. When it crashes, one of my 2 gaming monitors stays on a black screen. The only way I can recover the blacked out screen is by using "Windows Key + SHIFT + P" and selecting "Extend" option on my other monitor. I never had this problem since the beta and after until about ~5-6 weeks ago. I am at my wits end of always losing XP & XP Booster time, progress and fun with my friends to this constant crashing. I also occasionally get the "EAAntiCheat unloaded successfully" in EventViewer.
- DXGI_ERROR_DEVICE_HUNG
- Report ID: 0a836cef-7cc7-40e5-91f7-ee2cc2a2500f
- Battlefield 6 on Steam-PC
- AMD Radeon RX 9070 XT
- AMD Ryzen 7 9800X3D 8-Core Processor
- Windows 11
- Using 2 MSI monitors with 240hz refresh @ 3840x2160 (recommended)
What I have done to try and fix the issue (all of these attempts are each tried individually, each time):
1) I have ZERO overclocking, AMD Adrenalin is set to default settings, I have disabled any of the misc stuff like noise suppression etc.
2) Reinstalled BF6
3) Verified Steam game integrity which it repairs 4 files, but does not fix the issue, did this multiple times.
4) Clean installed GPU drivers using DDU in Safe Mode different 5 times.
5) Tried launching the game using "-dx11" in Launch Options from steam.
6) Turned off overlays.
7) Closed all programs except the game
8) Cleared DirectX cache AND BF6 shader caches.
9) Lowered the in-game graphics settings.
10) Turned off AMD anti lag & future frame rendering & FSR frame generation.
11) Rolled back AMD drivers ranging to 1 to 2 previous versions.
12) Tried updating DirectX but told I have the latest.
13) Tried both Windowed/Fullscreen/Borderless.
14) Limited FPS in menus and ingame to 60.
15) Turned V-Sync on AND off.
16) Tried changing PROFSAVE_profile with text doc (Documents > Battlefield 6 > Settings > Steam > PROFSAVE_profile) Find 'GstRender.Dx12Enabled' changed value from 0 to 1 and save along with launch option -dx12 in Battlefield Steam properties.
17) Deleted profile settings.
18) Windows is on latest updates
19) Disabed all startup apps/programs through MSCONFIG Services & Task Manager
20) Hardware acceleration anywhere is disabled.
21) C++ Redistributable is up to date.
22) AMD Drivers are up to date along with AMD chipset drivers.
23) I did a memory diagnostic using /sfc scannow and the repair Command Prompts too as Administrator (it did repair 1 thing, with no effect).