DirectX Error

Dear EA Support,

I am experiencing DirectX crashes almost every single match. I have tried everything I can think of to resolve the issue, including completely uninstalling and reinstalling the game, performing clean driver installations, reinstalling the AMD software, and changing various settings in my BIOS.

My gaming PC has the following hardware:

GPU: AMD Radeon RX 7900 XTX

Motherboard: ASUS TUF GAMING X670E-PLUS WIFI

CPU: AMD Ryzen 7 7800X3D 8-Core Processor

RAM: 32GB Kingston Fury DDR5

Unfortunately, nothing seems to work, and I am completely out of ideas on how to fix these DirectX crashes.

I have been a loyal EA customer and a long-time player, but this issue is becoming extremely frustrating. I really enjoy the game, but it is very difficult to continue playing when I experience crashes almost every match.

I would really appreciate your help in finding a solution to this problem. I hope EA can provide me with a solution or further troubleshooting steps that I have not already tried. Otherwise, you risk losing a loyal customer who has supported your games for years.

Thank you in advance for your time and assistance. I look forward to hearing from you.

Kind regards,

Tim