DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

I have found that when the crash happens it will completely crash my AMD Software: Adrenalin Edition processes as well. I was trying to use it to see if I was having any power spiking or temp issues and while I was playing trying to make sense of why it was doing so and with no indication and all temp, utilization, and power was all nominal and steady it crashed. The times it crash are pretty inconsistent as I am able to get a full game in some times but most of the time it's within 15 minutes of me starting into a match.

Full team red over here
Ryzen 7 5800X3D
Radeon RX 7800XT
With BIOS and drivers all up to date
Even better as I had just rebuilt my system with an entirely new NVME hard drive so I have very few other programs.

I was running a Ryzen 7 2700X during the beta. Yes, I had some really bad CPU bottlenecking with a lot of performance concerns and while it could just barely run I never had the crash. Once I had upgraded my system to be able to play I have started getting these crashes. Surprisingly the 2700X can easily run the singleplayer campaign with no issues and 100+ FPS, that's pretty surprising to me.

Steam: PhantomOfGrace
OS: Windows 10 Home 64bit, I'm moving to Linux than download win11
GPU: Radeon 7800XT
Driver: 25.10.2
Dates: from 10-27-25 to now
Bug: After 5 minutes to an hour game will crash with the DirectX error stating device was removed. AMD Software will also hard crash even in the background. Temps, utilization, and power were all in very normal ranges when crash occurs
Issue: CTD with graphics software having to restart
Where it happens: Multiplayer on any mode and map

I was able to play online for three hours the day of this week's update, and I reported that here on this forum.  Then, when I tried playing today, I get the same error DXGI_ERROR_DEVICE_REMOVED I was getting before the update.  It happens immediately as I click on any multiplayer mode.  Now it seems to be worse in that my other monitor goes black and a few seconds later comes back and the pop up window with the error pops up.

No point adding details since it is the same issue on my original reply to this thread where I had posted my system information and DXdiag.

If this bug really has been around since Battlefield 2042, there is no doubt in my mind that:

1. EA is aware of the issue.
2. EA knows the issue is in their game engine.
3. EA is making the assumption that this is only affecting a small percentage of their player base.
4. EA is sending their guys in here and asking them to pretend to be doing something about it.
5. EA does not care and will not fix the issue because it would likely take "too many man hours" to fix (EA management is probably full of penny pinchers), and the number of players with this issue who are otherwise returning the game or not playing the game / spending money on the game outweighs the profits they're making on the players without the issue, who are collectively spending $25 on the battle pass and $70 on the base game.

Until EA comes out and says they're working on it, this is exactly why you will never, ever see a fix for this issue. The decision to sweep this issue under the rug is a business decision and they do not care about you, your crashing game, or the $70 they stole from you.

• GoatBallz420
• Windows11
• AMD Radeon RX 9060 XT
• 25.10.30
• 10/29/25 3:50
• Playing normally, game and other monitors freeze, crash, blackscreen, DXGI_ERROR_DEVICE_HUNG, frustration (even underclocked my gpu which made the crashes less frequent but they still happen)
• Crash
• It has occurred on all modes in MP on every map

Crashing with my RTX 3060. I dont have this problem with any other game. Using the patch that came out with season1

Crashing a lot, even while in main menu. EVEN TRAINING RANGE LIKE WHAT. 

Sure, but can you please provide more frequent updates on this issue? Thank you.

EA ID / Steam ID: ItsNotPav

OS Version: Win11

GPU: 3080

GPU Driver: 581.57

Date/Time the issue occurred: 10/29/2025 6:20pm EST

Brief summary of your bug: was playing Gaunlet and game crashed with device_hung error

Type of issue:  crash

Mode where it occurred & Map: Gaunlet

Any other errors: no

EA_Leeuw​ 
"The crash log clearly shows that the Frostbite DX12 renderer is at fault, not the GPU, driver, or user system. The exception 0x887A0005 (DXGI_ERROR_DEVICE_REMOVED) means the engine sent invalid DX12 commands, causing Windows to terminate the GPU context. The fault occurs in Engine.Render.Core2.PlatformPcDx12.retail.dll, Frostbite’s DX12 layer, confirming this is an engine-level bug. No user tweak (VSync, drivers, TDR edits) can fix it." from Max a lot further down, it keeps getting buried in quick fix tips that never will solve this issue till you guys actually go in and fix your engine. The same bug was present in 2042 and the same bug has been reported in other games. It's not on our side.

People reported this extensively in the BF6 beta and this thread is from over 4 years ago in 2042.

DirextX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG | EA Forums - 6896015 

Don't bother guy, there are tons of workarounds in this thread already. We're looking for a solution and until EA/DICE actually fixes the underlying issue in the Frostbite Engine we can't do crap about it. Gimp your system and game settings all you want and you might be able to get a couple of games in, but the issue won't be solved.

"The crash log clearly shows that the Frostbite DX12 renderer is at fault, not the GPU, driver, or user system. The exception 0x887A0005 (DXGI_ERROR_DEVICE_REMOVED) means the engine sent invalid DX12 commands, causing Windows to terminate the GPU context. The fault occurs in Engine.Render.Core2.PlatformPcDx12.retail.dll, Frostbite’s DX12 layer, confirming this is an engine-level bug. No user tweak (VSync, drivers, TDR edits) can fix it." from Max.

EA_Leeuw​ can you give us a **bleep** update? For Christ sakes y'all's team is dragging so hard now.