Forum Discussion

Seasoned Newcomer

2 months ago

Game Crashes To a Black Screen After Launch

Hi, has anyone come across this problem - BF6 was working fine on my computer until last update (i think!!). Steam loads ok, game starts to load, no error messages, anticheat loads etc then when the ...

New Scout

10 days ago

I have tried every trick known to Internet about this, Unfortunally Javelin will not let me back into the game, I have no Violations on my ID recorded and i only have Steelseries GG in the background, but why is that suddenly a problem in S3 of the game ??

EA App
EA ID : Ripnite
Date and time : Today roughly 18:00 CEST
Issue : I can not get past the Javelin Splash Screen and Cloud Sync
Screenshot of Error is provided since it is a cloud sync error
Region : Sweden
DXDiag provided
For some reason i can not add MDMP files as an attatchement in this post

DxDiag.txt130 KB

EA_Shepard

Community Manager

9 days ago

Hey, folks

If you are unable to load into the game after the splash screen, and you are being kicked to the main menu, or the game is simply crashing, please follow these steps first:

1. How to install and troubleshoot EA Javelin anticheat on PC
Some players reported that AC was installed in the incorrect folder. Please set all file locations to the default and reinstall.
2. AMD users. There is a commonality with AMD files that we see in the CDL. Uninstall the AMD files, and install the previous version. Once installed, upgrade to the newest version.
3. You can repair the game if you like, as an extra step, but launch the game and test.

If your game loads, but loads to a black screen, or crashes to a black screen after a match, please post your information here: Game Loads To a Black Screen After Launching

If the steps do not resolve the issue, please provide the following: