Forum Discussion

Rising Novice

7 days ago

Solved

Game Crashes in REDSEC Ranked

Game crashes consistently with the DirectX error. I have lost over 600 RP in the past 4 days trying to fix this issue. The game will load up and I will start a game of Ranked REDSEC. I will choose...

crashing

redsec

steam

EA_Shepard
9 hours ago
Hey, folks

Thanks to everyone who has been sharing details and testing different things. A few players have reported some success with the following steps:

Verify the Battlefield 6 game files through Steam. Steam downloaded roughly 80 MB of corrupted or missing files, and the issue stopped occurring afterward.

Delete the local shader cache files located in the Battlefield 6 cache folder - "%localappdata%\Battlefield 6\cache".

Roll back NVIDIA drivers to version 596.49 using a clean driver installation after removing the current driver with DDU.

Appreciate everyone posting their results and following up with what did and did not help. The more information players can share about what changed before the crashes started and which steps helped, the easier it is to compare notes and spot common patterns.

Thanks

CI_Samurai

Seasoned Newcomer

5 days ago

For the past week I’ve been trying to play bf6, and even though I have been playing other high impact games, whenever I play bf6 my entire pc crashes, complete black screen reset. No idea why but it happens everytime at random moment.

ImPenguinFriend

Seasoned Hotshot

4 days ago

Hello friend!

Penguin thanks you for posting about this important topic, this caught Penguins attention, 100%. IMPORTANT case to solve.

Good idea for starters is to collect some information about what might be happening for a better understanding.

Suggestion:Press: Windows + X, select 👉 Event Viewer

The Page you're looking for should look something like this:

Penguin says it can be a good idea to check if there are any Warnings or recorded errors from around the time-stamp of the crash happening. (Considering Javelin EAanticheat is involved in Battlefield 6, even seemingly unrelated Errors and Warnings might affect the crash.)

Also test, important: To rule this out: Penguin also suggest testing if Singleplayer/Campaign Mode has the same crashes as Multiplayer mode or not.

This might provide highly valuable information on what might be going on over there, also in order to avoid suggesting lots of unrelated troubleshooting steps.

Big Fan Of Battlefield!
Many Thanks
Penguin