Forum Discussion

New Rookie

1 day ago

Solved

Game crashes on startup

Happened about 3 times in a row Game bought through Steam. The previous game session was fine (before 1.1.3.5) Constant repro. STR: 1. Start game 2. While steam or anti cheat splash screen...

crashing

launching

steam

Beshinei
1 day ago
Seems anti cheat failed to updated with game properly

See (external site)
tl;dr:
Go to "C:\Program Files\EA\AC"
Run EAAntiCheat.Installer.exe
Press Uninstall All
Restart PC
Start the game - it will reinstall the anticheat.
...
Problem solved.

Restart after uninstalling is mandatory despite zero notifications about that.
Fixed at least crash on startup. Will mark as a solution if it won't cause random crash mid game with same messages in event viewer.

Beshinei

New Rookie

1 day ago

Update:
Event viewer has a batch of error entries like:
With timestamps related to game closing

Event ID 7023

The EAAntiCheatService service terminated with the following error: 
%%4294901855

Event ID 1

The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

EAAntiCheatService
ExitType: 95 (253)

The message resource is present but the message was not found in the message table