Forum Discussion

DB_Zazu's avatar
DB_Zazu
Seasoned Novice
2 months ago

Game Unplayable – Kicked for Inactivity, EA App & PC Lose Connection

Hello,

I don’t know what to do anymore, so I’m turning to the forum for help.
I bought BF6 last weekend and was able to play without any problems the first evening. Then, the next day, I played for about an hour with no issues. I was on Discord with a friend, and suddenly the game started acting up—my Discord cut out, then I got disconnected from the match with a message saying I was kicked for inactivity (I've attached screenshots).

So, I looked online, checked the forums, etc. I uninstalled and reinstalled both the EA App and BF6. I followed EA remote support's “advice” not to play over Wi-Fi. I don’t use a VPN and I don’t have any of the usual things that cause problems. Still, no fix.
EA has provided zero support—all their “contact us” buttons just redirect to the forum (which is honestly shameful).

I tried digging into my Wi-Fi settings, DNS, and more, but nothing works. I keep getting the same error message, the EA App disconnects, and my whole PC loses connection—it even kicks me off Discord.

For the record, I don’t have this problem with any other games. I have a 1350 Mbps connection, and my PC is well above the recommended specs for BF6.

At this point, I just don’t know what else to try. I can’t even get a refund to buy the game on Steam because I’ve passed the refund window—and since EA has no real customer support, I’m completely stuck.

Please help!

12 Replies

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 12 minutes ago
6,010 Posts