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T-MacIs6FeetTall's avatar
T-MacIs6FeetTall
Seasoned Newcomer
2 days ago

Gameplay Enhancement?!?!?

I was met with a 6 day suspension today for "Gameplay Enhancement". 

I've played BF on EA since 2016. I have never been suspended for anything other than the occasional toxicity, I'll admit to that, but I don't appeal toxicity suspensions. But banning me for gameplay enhancements? I snipe on Breakthrough. I play ultra safe. I usually end the game with a score line in the ballpark of 50-5, sometimes better if the game plays out long enough. 

I don't know what they're considered gameplay enhancement, is it my gun? Is it my settings? I don't use anything special. I boot the game up, tweak my settings to my PCs parameters, and play the game. That's it. I use a mini scout with a 6x thermal, grip, range finder, and suppressor. What about this is considered gameplay enhancement?! I have the normal background programs running. Steam, discord, Riot Vanguard (League of Legends Anti-Cheat), Logitech G-Hub, and Spotify. 

I'm considered getting my money back. I paid for this game. I play it within the parameters that EA gives us. Why am I being punished for this? 

2 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi T-MacIs6FeetTall​ ,

    Sorry to hear about the suspension, and I understand why you’d be frustrated and confused by this.

    We’re not able to review or investigate account actions here on the forums, including suspensions related to gameplay enhancement. If you believe this action was applied incorrectly, you’ll need to continue through the official appeal process so the appropriate team can review it.

    If needed, you can also submit your case through this webform and include as much detail as possible.

    You may also find these articles helpful:
    EA Account help for locked, banned, or suspended accounts
    EA Account Help Hub

    Thanks for your patience.

  • JanPeterBal's avatar
    JanPeterBal
    Seasoned Newcomer
    1 day ago

    See:

    https://forums.ea.com/discussions/battlefield-6-technical-issues-en/battlefield-appeals/13343130

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