Forum Discussion
bro we realise EA's anticheat can see what's running on our computer, the people complaining want to talk to an actual human about our bans to tell us what triggered it. Right now no one's being given a reason and are just getting automated responses, we want actual human beings to review it cause it seems like something's falsely triggering the ban (lots of people saying they had logitech Ghub or razer synapse open). If the huge flux of people complaining about false bans right now were all actually cheating, then being able to talk to a real person to appeal it wouldn't do any good cause the human reviewer would just see that a cheat program was being used
Update: unbanned after 3 days
My ban's been reversed after 3 days from my initial appeal, either i just got luckier than the people who've been waiting 2+ weeks or they’ve caught on to the false ban issue.
Either way, still no official response from EA, and no reason for the ban was provided. I’m guessing it was due to my mouse software razer synapse (that and logitech ghub are things a lot of people reporting false bans are using).
I’ve seen people saying they were rebanned immediately so I’ll bind my mouse side buttons in game rather than through synapse, and keep synapse closed as a precaution. Sucks that we have to play a guessing game with no statement from EA addressing what programs are falsely flagging the anticheat.