Forum Discussion

Cruser's avatar
Cruser
New Novice
1 day ago

Getting Unknown Error, Unable to Play

Since yesterday I now get an error right after the start screen. (Image included, error code 0:51009S:11468332130:1073807360Q) It happens on both PC (Steam) and Xbox, but my priority is to fix it on PC. Searching the internet, I've tried some things and I've also tried the EA troubleshooting. With it not working on either platform, I'm guessing its either something to do with my account or connection, but I've tried different troubleshooting with regarding both to no avail. Looking for a solution. To make things easier I'll try to layout the things I've done so far:

-Unlinked and relinked my steam account

-Changed my EA account name to match my steam

-Changed my DNS

-Reset my modem and router

-Adjusted firewall

-Uninstalled/reinstalled

-Rebooted PC multiple times when changes were made

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Cruser​ 

    Thanks for adding info on the error code and steps you have tried. I found the following thread with steps that have been marked as a solution linked below. Hopefully that process can help you too. Thank you. EA_Barry. 

    LINK

  • Cruser's avatar
    Cruser
    New Novice
    1 day ago

    Not seeing my image on the original post so here it is. 

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 minute ago
8,095 Posts