Forum Discussion
Hi there,
Sorry to hear that you’re experiencing crashes and blue screens.
Could you please share more details about what’s happening?
It would be very helpful if you could provide:
- A DxDiag report
- Files from C:\Windows\Minidumps
- Files from C:\Users\[your name]\Documents\Battlefield 6\CrashDumps
In the meantime, you may also want to try updating Windows and your GPU drivers, as well as reinstalling or repairing the Visual C++ Redistributables, as these can sometimes help with troubleshooting.
Thank you for your patience.
Thank you very much for responding. I collected the crashdump of that bluescreen and the crashdump(s) of BF6 from the last two months (which is just one).
Should I upload the information publicly or send to you somewhere else?
I repaired the current Visual C++ Redistributables - they were fairly new anyway, but I figured that it cannot hurt.
It would be cool if I could send or upload it in a way that not everybody on the internet can read it. (I think I would feel better that way, even if the information is not really sensitive) I could send them to you on the official Bf Discord, if the forum does not allow it. (I'm a noob here :( )
- EA_LunardustCat3 months ago
Community Manager
Thank you for being willing to share the information. You’re welcome to send it to me via a direct message on the forum.