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PrimeCarpet48's avatar
PrimeCarpet48
Seasoned Newcomer
5 days ago
Solved

Matchmaking send back to Menu

I have the issue where it finds a match, then I get a black screen and then it says Battlefield, and send me back to the Menu, seems like I am able to find a match, but not connect to it, I have tried all different settings allowing the game on the Firewall option, repair/re-installed game files, same issue. I was able to play some matches with the beta, but then I had this same issue, now in launch day, still happening. Anyone has any solutions?

See video for reference

Thanks !

crashing
ea app
freezing
lag
launching
login issue
pc
  • EA_Pulsar's avatar
    EA_Pulsar
    2 days ago

    Hi everyone,
    We’ve seen some reports of players being sent back to the main menu after finding a match. Thanks for flagging this. We know it’s frustrating and want to help get it sorted.

    To help us look into this faster, please share the following details if you’re experiencing the issue:

    • Platform (PC, PS5, Xbox, etc.)
    • Gamertag / Username
    • Timestamp (with timezone)
    • Region
    • Internet Service Provider (ISP)
    • Connection type (WiFi, cable)
    • Game Mode /Map
    • Steps to reproduce (if you’ve noticed any pattern)

    Your reports really help us narrow down the cause. Thanks for your patience and for taking the time to share your info!

    ⚠️ Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

75 Replies

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  • Flea___Flicker_0's avatar
    Flea___Flicker_0
    Seasoned Newcomer
    4 days ago

    Same issue, it would happen sporadically when I was playing in parties last night and reboot/game restarts seemed to fix it. Solo this morning, I can't play anything. 

  • PhillyGDG's avatar
    PhillyGDG
    Seasoned Newcomer
    4 days ago

    same issue HELP   its so dissatisfying   almost looking for another game at this point  

  • ChemicalX904's avatar
    ChemicalX904
    Seasoned Novice
    4 days ago

    I hate that you're experiencing this, but I'm almost relieved because I thought I was the only freaking one. I just posted on this too. I went through the same thing during the beta and couldn't even play it because the same thing was happening. I'm on PS5. Start a match, Soldier stands up, see Battlefield logo, returns to menu screen. All I can do is play Campaign or go to the practice range. 

  • BojanglesZP's avatar
    BojanglesZP
    Seasoned Newcomer
    4 days ago

    Im not even getting a loading screen. I just press start, he stands up after a few seconds, then after a few seconds more Im able to press start again. Nothing happens.

  • XzDGOzX's avatar
    XzDGOzX
    Seasoned Newcomer
    4 days ago

    I'm experiencing the same issue on PS5. I was able to play yesterday without any problems, but today it keeps kicking me back to the main menu right after the operator stands.

  • xBarnesyBoy's avatar
    xBarnesyBoy
    Seasoned Novice
    4 days ago

    SO GUYS I PUT A VPN ON AND GOT STRAIGHT INTO A GAME BUT ITS LAGGY AS HELL, POSSIBLY INTERNET PROVIDER ISSUE? PORT FORWARD FOR OPEN NAT?

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