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HomeboyHagrid's avatar
HomeboyHagrid
Rising Novice
1 month ago

Missing Beta and Road to BF6 Rewards

Hello,
I am not the first person to mention this but after having spoken to support for 1.5 week and having waited for 2 weeks now after the last mail, NOTHING has happened.
I purchased BF6 phantom edition on black Friday and received a notification in-game that i "received" my beta and bf2042 rewards (check attachments), yet not a single reward is unlocked.
I played BF6 Beta for 16.8 hours and Battlefield 2042 for 49.9 hours (even purchased that game just for the rewards)
I completed all the challenges in the BETA and the full 60 tiers in BF 2042 and received none of the rewards in the game.
(i played all these games and made all purchases on STEAM and have my EA account linked to it)

I have a couple pictures from screen recordings during my beta playtime proving that i was AT LEAST lvl 18 and had done AT LEAST almost all challenges in the beta, and unfortunately lack pictures of proof in BF2042 but can always show the unlocked tier 59 and 60 rewards in that game if needed.
After the endless "we are so sorry, the team will work on it" mails, i had enough can someone please help me here.

Thanks in advance,
Siebe / HomeboyHagrid

8 Replies

  • I want to add that i also am missing all 7 daily bonuses that should be received via the inbox. Infact now the inbox is completely empty with only showing the purchasable bundles.

  • Bro, do you have some updates?

    Because the same situation for me! The EA support answer for me only to read news and forums!!

    OMG!!

    How it's possible???!!

  • unfortunately not no, its been weeks now, support no longer wants to help me and just give an automated responses from them. Im pretty sure this is cooked =/
    But please tell me if you found a fix or got a fix!

  • Small update on the case, today i finally received the Road to BF6 rewards, all of them. BUT i am still missing all my BF6 Beta rewards =/

  • LimppuApp's avatar
    LimppuApp
    New Novice
    8 days ago

    Yeah I made a ticket to EA-help and long story short after a week of dead ends and pointless questions they cut me off and told me using a template answer to read forums and check twitter regularly for updates on the issue. Also deadline for claiming the rewards is March 31st, what an absolute **bleep**show.

    I'm missing all the challenge rewards from the beta from that period, still absolutely no help from EA.

  • Bro I just enter to the BF6 and receive all rewards!!)))

  • axemastersinc's avatar
    axemastersinc
    Seasoned Hotshot
    6 days ago

    All my games vanished I have over 40 EA games and had less than 20. Amazing. They came back from the other side. ░°-°░

  • Were you able to get any help for solution? I don't know why EA Games are not helping to it's members of the community, always copy paste answers like as if I'm talking to a robot.

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