Missing bonuses for game issues on premiere day

I am also experience this frustration with EA help(less), it has been a week and no one does not even seen to care. And I am not missing only the compensation for launch day outage, I am also missing Tombstone pack. They just copy and paste answers and no one seems to be able to solve this issue.

Yes, my Versatile skin from Twitch subscription is also missing and in their replies it's being ignored and Support refers only to missing boosts items. At first I understood that it's taking time but when they sent me the same reply twice stating it's been fixed.. I felt pissed lol

I never go the Deerstalker skin from my daily logins OR several of my Tombstone and Phantom pack XP boosters! I've put in multiple CS tickets and still nothing!

Seems there will be no bonuses for the issues on premiere day. I dont understand why I didnt received it! I was able to bypass the issue but it still took some time to join to the server and I had to use community servers instead of standard ones. This is not how it should look like EA! 

Nobody said that only those who didnt play at all will receive the bonus!