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W1nst0n9906's avatar
W1nst0n9906
New Novice
11 days ago
Solved

My Account Was Wrongfully Banned for 20 Days

To the EA Community and the EA TOS Team:

I am writing this post to bring attention to the ongoing situation regarding the wrongful ban on my account.

This 20-day duration accounts for half of the game's total time since release, resulting in a massive loss of playtime and frustration for me as a loyal player.

The most important point I must highlight is a potential system error in my case:

I am a player on the PC platform (via Steam), yet the platform listed on my ban/case details is PS5.

This discrepancy suggests a fundamental error in processing my case, which could be the root cause of the wrongful ban.

Despite submitting multiple appeals and requests, my issue unfortunately remains unresolved. I understand that the EA TOS Team must be extremely busy, but please consider the significant impact this error is having on a non-cheating player who is missing out on crucial game time.

I urge the EA team to carefully review my in-game statistics and gameplay data.

What kind of cheater would have such terrible/mediocre stats?

My game history will clearly demonstrate that I am an average player, and my performance level is nowhere near what would suggest cheating. This ban is clearly a misjudgment/error.

I am appealing to the EA TOS Team to prioritize my case, re-examine the evidence, and lift the wrongful ban on my account based on my genuine gameplay record as soon as possible.

Thank you for your time and attention to this critical issue.

3 Replies

  • W1nst0n9906's avatar
    W1nst0n9906
    New Novice
    11 days ago

    I really appreciate you noticing my post.

    I filed an appeal the moment my account was banned. 20 days have passed since I submitted it, and I still haven't received a resolution. 

    That's why I'm here seeking assistance/to complain.

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