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W1nst0n9906's avatar
W1nst0n9906
New Novice
1 month ago

My Account Was Wrongfully Banned for 20 Days

To the EA Community and the EA TOS Team:

I am writing this post to bring attention to the ongoing situation regarding the wrongful ban on my account.

This 20-day duration accounts for half of the game's total time since release, resulting in a massive loss of playtime and frustration for me as a loyal player.

The most important point I must highlight is a potential system error in my case:

I am a player on the PC platform (via Steam), yet the platform listed on my ban/case details is PS5.

This discrepancy suggests a fundamental error in processing my case, which could be the root cause of the wrongful ban.

Despite submitting multiple appeals and requests, my issue unfortunately remains unresolved. I understand that the EA TOS Team must be extremely busy, but please consider the significant impact this error is having on a non-cheating player who is missing out on crucial game time.

I urge the EA team to carefully review my in-game statistics and gameplay data.

What kind of cheater would have such terrible/mediocre stats?

My game history will clearly demonstrate that I am an average player, and my performance level is nowhere near what would suggest cheating. This ban is clearly a misjudgment/error.

I am appealing to the EA TOS Team to prioritize my case, re-examine the evidence, and lift the wrongful ban on my account based on my genuine gameplay record as soon as possible.

Thank you for your time and attention to this critical issue.

5 Replies

  • W1nst0n9906's avatar
    W1nst0n9906
    New Novice
    1 month ago

    I really appreciate you noticing my post.

    I filed an appeal the moment my account was banned. 20 days have passed since I submitted it, and I still haven't received a resolution. 

    That's why I'm here seeking assistance/to complain.

  • XploderOne's avatar
    XploderOne
    Rising Novice
    1 month ago

    Same thing for me, been wrongfully banned on november 24th 2025, no news, no answer, no details, no communication, no way to talk to someone in live chat or by phone or by email. I'm an hostage waiting for an answer that never comes....it's frustrating, because i'm a father of 2 childs of 41 years old that play Battlefield 6 to relax with some of my old friends...not a "f**king" cheater. I hate cheaters...!

    If someone of the staff or community manager see this message, please do something for me  !!

    At this point, I think this is pure disrespect, i'm just an old school legitimate player that hate all kind of cheaters...

    Last Appeal Case #232656390...  😔

  • W1nst0n9906's avatar
    W1nst0n9906
    New Novice
    20 days ago

    I totally get where you're coming from.

    I'm also 35+ and used to spend a couple of hours every day gaming with friends to unwind.

    However, I’ve moved on from BF6 now. Most of my friends ended up quitting after I left, too.

     I’ve apologized to them,

    But honestly, 

    But given how they handle those wrongful bans, I just can’t call it a good game

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