Forum Discussion

New Scout

4 months ago

PC freezing after 10 minutes of playing since 4/16

Yesterday all was fine and I could play BF6 without any issue. Since today, it doesn't matter what I configure, after about 10min off playing freeze. Only hard reset of the PC let it start again. H...

CrashDump_2026.04.16_20.35.19.277.mdmp.zip305 KB

Rising Novice

3 months ago

here you go

DxDiag.txt108 KB

EA_Aljo

Community Manager

3 months ago

Thanks for getting the crash dump and DxDiag. Here are my latest suggestions:

The Steam overlay is still enabled. This needs to be disabled globally and per-game. Then, fully restart Steam.
Remove only AMD Radeon Software/UWP. This is under Settings > Apps. Do not remove any AMD chipset/PSP/3D V-Cache drivers.
Clear caches: %LOCALAPPDATA%\NVIDIA\DXCache, %LOCALAPPDATA%\D3DSCache, Documents\Battlefield 6\cache / BF6 shader cache
Try using the previous stable WHQL driver before 596.36. Use DDU to cleanly uninstall

If you are still crashing after this, get the C:\Windows\Minidump\050626-11515-01.dmp file and I'll analyze that.

rad1kR
Rising Novice
3 months ago
I hope I fixed it, at least I was able to finish 2 games in row, I activated iGPU in the BIOS in order to be able to update AMD drivers, then deactivated hybrid mode in the legionspace, EA_Aljo thank you for your help
EA_Aljo
Community Manager
3 months ago
You're very welcome! Glad to hear you can play again. Let me know if that changes though. Good luck on the battlefield!