Hello, Not sure if anybody else is experiencing this but after around 20-30 minutes of playing BF6 multiplayer my PS5 is completely crashing and the only way to turn it back on is to unplug and re plug the power source, this is only happening with BF6 and I was able to play the beta extensively with no crashing issues. I have also recently cleaned my PS5 so I am fairly confident its not an overheating issue as there is also no warning message. Anybody know a fix or having the same issue?

I have recently cleaned the console and its only happened with BF6, no other games are causing crash.

I’m having the same issues on my Xbox Series X. No other games are crashing after hours of playing. Console is spotless internally and externally. BF6 is the only game that’s crashing it.

Btw during the beta i’ve played for hours and this never happened, but now with the full game its every 2/3 games

This is not overheating. it happened to my PS5 as well and IF the system does overheat it will give you a warning acknowledging that the system shut down to prevent further damage. That is not happening in these cases. The community would appreciate EA taking accountability rather than shifting the blame as this is a wide spread issue specifically only happening while playing this game.

Yeah i got the same issue, its not overheating, no overheating message, console cleaned recently… every game is working fine, apparently battlefield 6 keeps crashing, even other titles of battlefield work fine, so its a game issue…

PS5 completely crashing while playing BF6

33 Replies

EA_Barry
Community Manager
3 days ago
lasor98765

This is 100% still overheating. Either clean the fan and heatsinks inside the console really well yourself or get this done professionally. Once really clean you should be good to go for a few months. Smoking in the room actually makes this worse as the dust/lint gets 'sticky'.
LastNinjaC64
Rising Novice
3 days ago
Sounds to me that its overheating
lasor98765
Seasoned Newcomer
3 days ago
I have recently cleaned the console and its only happened with BF6, no other games are causing crash.
morganfreeman04
Rising Novice
3 days ago
I don’t think it’s over heating. Mine keeps crashing as well. I was just reading a post on Reddit how this was happening to some people during the beta. Ig it’s only a ps5 from what I was reading. I cleaned my ps5 thoroughly and still happened. I have never had this issue, not to say it can’t ever happen but it seems weird that it has crash 3 times playing this game for about 2 1/2 hours. I’m not upset because it’s the games launch so these things need to be ironed out but it’s very annoying. I might try deleting and reinstalling the game.
lasor98765
Seasoned Newcomer
3 days ago
Please let me know if that works for you
63jcmqbbjist
Seasoned Newcomer
3 days ago
Yeah i got the same issue, its not overheating, no overheating message, console cleaned recently… every game is working fine, apparently battlefield 6 keeps crashing, even other titles of battlefield work fine, so its a game issue…
buckeye2174
Seasoned Newcomer
3 days ago
I’m having the same issues on my Xbox Series X. No other games are crashing after hours of playing. Console is spotless internally and externally. BF6 is the only game that’s crashing it.
63jcmqbbjist
Seasoned Newcomer
3 days ago
Btw during the beta i’ve played for hours and this never happened, but now with the full game its every 2/3 games
lasor98765
Seasoned Newcomer
3 days ago
Does your console also completely shut down, requiring you to do a power cycle?
lasor98765
Seasoned Newcomer
3 days ago
To add to this, have fully deleted and installed game, pulled playstation apart to perform a deep clean and in addition i had an external fan cooling the playstation and I am still having this full shut down issue, only happens with BF6 as I also tested cyberpunk this morning which had no shutdown even whilst reinstalling bf6 at the same time as play.