PSA for the Falsely Banned

Bumping this. 

So I've had a "fun" time fighting this. 

Backstory: played beta. Pre purchased. Played 6-7 hours on day 1. Went to play day 2 and account was disabled. No flags on EA penalties (17 year old account, btw) Had to download account info to see that the reason was "account abuse". Had to jump through weird hoops get a chat. Opened appeal. Was told appeal was denied and they investigated it twice (which is them lying). Days later, got email asking if my issue was resolved. I said no. Because I'm still banned for no reason. Got another response this time saying I was cheating (so now the reason changed? Wtf?). I have never cheated in any game. I encouraged them to look at my account and my steam account which is 20 years old. 0 occurrences of cheating or even suspected cheats. Insane to think I'm just suddenly cheating. 

Where I am now: I responded telling them, again, they are wrong. Something is being falsely flagged and they need to explain wtf is going on. Because I don't use any cheats. I never have. And it's weird the reason keeps changing. I also only played bf6 on one PC. I told them I didn't even care if they unban me at this point but that they NEED to investigate this further because it's absurd to ban people and take their money for no reason. That's how class actions happen. 

My ticket is now in "Waiting on Studio" status which I assume means DICE is investigating FINALLY. 

At this point I'm feeling spent on EA support and really frustrated with the entire experience and lack of effort from their end to resolve this. But hopefully they can figure out wtf is happening to prevent this from happening to others.