I've been experiencing this issue since install; intermittently, (sometimes hours between) the game will freeze, black screen, audio will cut out then the system delivers a DirectX Error. The crashes occur in multiplayer no apparent pattern. DirectX function "m_submitFencePlat->GetCompletedValue()" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "AMD Radeon RX 9060 XT, Driver: 25.10.30 (25.10.30-250902a-419752C-AIB). D:\dev\TnT\Code\Packages\RenderCore2\RenderCore2\dev\so urce\platform\Dx12\SubmissionManagerDx12.cpp. This error is usually caused by the graphics driver crashing; try installing the latest drivers. DeviceRemoved Reason: DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands").There have been multiple suggestions made online, undervolting the GPU, enabling 4G decoding and rebar in BIOS, lowering MESH quality and graphics settings overall, ensuring FSR is turned off, drivers up-to-date, high-performance mode, verifying the game files, clean installing etc. etc. None of these seem to have resolved the problem. Event viewer displays no apparent associated error. Specs and DxDiag are attached.

It is not hardware problem. EA cannot fix this stuff even after few updates. I'm experiencing this problem also and it is annoying, when EA does not pay attention to this problem. Behaving like nothing is happening.

Your not the only one plagued by it. Can't even go through a single game without it dying. Tried every fix I can find. Undervolt, Anti lag off, FSR off, fluid motion frames off. Even remove XMP and PBOD from my CPU and still crashes. Even running everything on LOW still crashes. All on the Latest driver 25.11.1 windows fully up to date.Had absolutely no problems with the beta. But since the last couple updates can't complete a single game.Added my DxDiag to the thread.AMD Ryzen 7 5800X32 GB DDR4 3200mhz RX 9060 XT 16gb

I just bought the RX 9060 XT and I'm encountering the same crashing problem. The interesting thing is that this only happens with EA games; I've had crashes since Battlefield 5 and NFS Unbound.My specs: Ryzen 5 5600, RX 9060 XT 16GB and 32GB DDR4 RAM

This isn't just me then? Very frustrating. I've just upgraded my graphics card also, Went through the motions of under clocking it, dropping graphics quality and everything,Turns out though system event logs are pointing to something on the EA anti cheat software closing the minute the game crashes fully uninstalled and reinstalled but still getting the same problem. I think anti cheat is bugged and causing the disconnect. ??It's virtually unplayable ATM

9700XT. Audio stutters then freezes to a black screen and have to reset the computer to fix. This is annoying and makes me not want to play BF6. I keep losing my progressions mid match.

Radeon 9060 XT "DXGI_ERROR_DEVICE_HUNG" Issue Thread

18 Replies

Joelouis2600
Rising Novice
3 months ago
install the AMD Adrenaline Edition 25.10.1 version driver from the AMD site. after install, turn off all upscaling and frame generation setting in the Adrenalin software and run BF6 with native 4k high settings and it works without crashing for me. i cant post links so just google : "AMD SOFTWARE: ADRENALIN EDITION 25.0.1 BATTLEFIELD 6 PREVIEW DRIVER RELEASE NOTES" to find the webpage link with all the info. hope this helps you all.
pauliusdante666
New Novice
3 months ago
While playing I noticed micro stutters. When it starts to happen, you can be sure, that you will get an error. Looks like game is "overusing" GPU and finally you are getting "HUNG" error message.
Blitzzwar
Rising Newcomer
3 months ago
9700XT. Audio stutters then freezes to a black screen and have to reset the computer to fix. This is annoying and makes me not want to play BF6. I keep losing my progressions mid match.
TooonArmy62
Seasoned Adventurer
3 months ago
I’ve got the same card mate and same problems, can play for an hour or more one session with no direct x error then next day 10 minutes in boom it happens , got to be something at their end tried loads of different fixes but no solution 😡
bigdunne
Seasoned Newcomer
3 months ago
This isn't just me then? Very frustrating. I've just upgraded my graphics card also,
Went through the motions of under clocking it, dropping graphics quality and everything,
Turns out though system event logs are pointing to something on the EA anti cheat software closing the minute the game crashes fully uninstalled and reinstalled but still getting the same problem. I think anti cheat is bugged and causing the disconnect. ??
It's virtually unplayable ATM
pauliusdante666
New Novice
3 months ago
It is not hardware problem. EA cannot fix this stuff even after few updates. I'm experiencing this problem also and it is annoying, when EA does not pay attention to this problem. Behaving like nothing is happening.
N1CKYZ
Seasoned Newcomer
3 months ago
I just bought the RX 9060 XT and I'm encountering the same crashing problem. The interesting thing is that this only happens with EA games; I've had crashes since Battlefield 5 and NFS Unbound.
My specs: Ryzen 5 5600, RX 9060 XT 16GB and 32GB DDR4 RAM
Ducklips7900
Seasoned Newcomer
4 months ago
Your not the only one plagued by it. Can't even go through a single game without it dying. Tried every fix I can find. Undervolt, Anti lag off, FSR off, fluid motion frames off. Even remove XMP and PBOD from my CPU and still crashes. Even running everything on LOW still crashes.

All on the Latest driver 25.11.1 windows fully up to date.

Had absolutely no problems with the beta. But since the last couple updates can't complete a single game.

Added my DxDiag to the thread.

AMD Ryzen 7 5800X
32 GB DDR4 3200mhz
RX 9060 XT 16gb

DxDiag.txt90 KB