SOCIAL MENU - NOT OPENING

bump

Also have this issue.

Yep same issue, still can't fix it

Same here. Nothing happens when clicking social menu. Friends send me an invite via EA and it just loads to the main menu but wont join a group

I also have this same issue after buying through the Steam, Epic Games Store/EA stores. Both would not open the social menu. Tried reinstalling the game, disabling windows firewall, reinstalling the EA APP, reinstalling Steam. All to no avail. I just want to play with friends who are on xbox!

Same issue here. Happened to me during the beta as well. Don't know how this is an issue that hasn't been solved yet

Finaly spoke with an EA support chat. They mentioned they are bumping this to the dev team as a bug but suggested we upvote or like the forum posts that mention this issue. So EVERYONE LIKE THIS FORUM POST!

Had this issue since I bought it a couple days ago, commenting it for the algorithm.

Hopefully they fix soon so we can play with our friends haha 

I also @'d a couple devs on twitter and linked them this thread but had no acknowlegdement 

Ok hopefully this is a fix for everyone but I had to work some magic in chat gpt to get it to find a fix. Close all ea services in task manager. Run windows powershell as an administrator and enter the exact prompt at the bottom of post. Open the ea app run a game and check the social tab! This is the only thing that worked for me. Hope this helps you guys I been very frustrated the last few days not being able to play with friends. I’m thinking it’s those old origin files but not sure because I changed all those file names separately but it never fixed it until I ran that prompt all at once. If that prompt doesn’t work for you just ask chat gpt this…

I’m looking for a safe PowerShell script that resets all EA Desktop cache folders (Ac2, cef, igocache, ott, uic), renames or clears any leftover Origin folders in LocalAppData, Roaming, and ProgramData, and does not delete my games or cloud saves.

Prompt below!

# ==========================

# Full EA Desktop + Origin Cleanup

# ==========================

# ---- Local AppData ----

$local="$env:LOCALAPPDATA\Electronic Arts"

# EA Desktop cache folders to rename

$eaCacheFolders = @("Ac2","cef","igocache","ott","uic")

foreach ($folder in $eaCacheFolders) {

    $path = Join-Path $local $folder

    if (Test-Path $path) { Rename-Item $path ($folder + ".old") -ErrorAction SilentlyContinue }

}

# Origin folders to rename

Get-ChildItem $local -Filter "Origin*" -Directory | Rename-Item -NewName { $_.Name + ".old" } -ErrorAction SilentlyContinue

# ---- Roaming AppData ----

$roam="$env:APPDATA\Electronic Arts"

# Origin folders to rename

Get-ChildItem $roam -Filter "Origin*" -Directory | Rename-Item -NewName { $_.Name + ".old" } -ErrorAction SilentlyContinue

# ---- ProgramData ----

$prog="C:\ProgramData\Electronic Arts"

# Origin folders to rename

Get-ChildItem $prog -Filter "Origin*" -Directory | Rename-Item -NewName { $_.Name + ".old" } -ErrorAction SilentlyContinue

Write-Output "EA Desktop + Origin cache cleanup complete. Please close and restart EA Desktop."

Also a photo if it makes it easier