Forum Discussion
EA_Aljo
Community Manager
4 months agoOk. Since this appears to be account related, please open a case with an advisor by clicking on the 'Contact Us' button at the bottom of this page.
SelLum32
4 months agoNew Traveler
EA_Aljo I have done so multiple times. They don’t acknowledge the issue is account related or they say they will send it up the chain, depending who I speak with. Is there a way for it to be escalated to someone who can speak on the issue?
- EA_Aljo4 months ago
Community Manager
Can you give me your Steam ID? We'll see if we can find any account issues that may be causing this.
- swissburgh4 months agoSeasoned Rookie
For me it doesnt work on the EAapp or on steam
- EA_Aljo4 months ago
Community Manager
Can you give me both your Steam ID and EA ID?
- swissburgh4 months agoSeasoned Rookie
Sent you a DM
- BlvckguyYT4 months agoSeasoned Traveler
BlvckguyYT for ea id and steam , it stopped working again lol
- EA_Aljo4 months ago
Community Manager
I'll pass it on and let you know what I find out.