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CT-Sharpshooter's avatar
CT-Sharpshooter
Seasoned Newcomer
2 days ago

Unable to connect to EA servers.

PC Player Issue via Steam | Using a 13th Gen Intel i-7-13700k with a Geforce RTX 5060 Ti | Windows 11

Error Code 1:86001S:227071S:227012S

After giving the EA App, BF6 App, and the Anticheat App admin permissions on my PC, I finally got the app to launch. Only to find that every time I get past the opening cut scene (and press space bar), the game cannot connect to EA servers. It says to check my connection and if the platform client is online.

My Attempts: My connection is fine, though slow. I even tried my phones mobile hot-spot to no avail. I removed flash drives. Switched to IPv6 DNS (googles). Used both 5g and 6g wifi. Verified the files, which fixed three of them but no progress. I am using a pretty recent install of windows 11, in which the early-beta worked just fine for me (after a firewall fix in order to boot).

 I have exhausted every Reddit thread I could find, with no answers! Please help me so I won't have wasted seventy dollars. Thank you.

pc
steam

3 Replies

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    2 days ago

    CT-Sharpshooter​ it seems like an EA account authentication issue on EA's end.

    Have you tried logging out of the EA app and then logging back in?

    No one seems to know what's causing this error or how to fix it.

    I would contact EA support and see what they say.

    https://help.ea.com/en/customer-care/

    Since you bought the game on Steam I would be tempted to create a new EA account and link it to your Steam account. I have no idea if this will fix the error, and keep in mind EA makes us wait 6 months after linking a new account before it can be changed to a different EA account.

  • CT-Sharpshooter's avatar
    CT-Sharpshooter
    Seasoned Newcomer
    19 hours ago

    Unfortunately signing back in did not fix the issue, thanks for the suggestion though. What I find odd is that the game does not appear inside the EA app at all (normally it would be in my library with a "steam" tag on it).

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