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agusenanas's avatar
agusenanas
New Rookie
19 days ago
Solved

Battlefield 3 download

Im starting a new thread to see if someone of the comunity can help me, a moderator, comunity manager, someone.

So, as many others i have this issue were i cant download battlefield 3 its says i dont own the game.

some players got this problem solved, but not me.

i purchased bf3 in 2013 for pc. i have a cd-key (serial) wich i still have.

when i try to download the game, the only language i can choose from is russian, and after that

the pop up shows up "you dont own the game" i started multiple chats with ea support, no luck.

they didnt fix the issue. i uninstalled and installed the app hundred times.

i downloaded my account data, and the game is showing in my entitlements since 2013.

its my favourite battlefield game of the series. im now playing the beta of bf6 but i just cant give up on bf3 its just my beloved fps to play.

i hope someone can read this and give a brother a hand. i really need it. thanks in advance!

sorry for my english.

  • Hello agusenanas​,

    The best thing you can do is to try talking with EA support again, since the issue is related to the product key they are the only ones with the sufficient resources and privileges to assist you.

17 Replies

  • EA literally stole my copy of battlefield 3.

    100 hours played on pc. 300 hours played in ps3.

    all i hear from support chat are excuses.

    i been patient, but man... how is this even posible? i have the original cd key, i downloaded my account data, and its in my entitlements since 2013. its a real shame coming from such a big company.

    how no one can give you a straight answer, a solution. every person in the chat gives you a different answer...

    like, im going to play bf6 but this precedent, i dont want to deal with ea customer service ever again.

    never heard of anything like this in steam or other platforms. its just straight up robbery.

    sorry, im mad...

  • agusenanas's avatar
    agusenanas
    New Rookie
    16 days ago

    as im writing this down im in queue for ea support chat again. i hope this time they can do something.

    im a bit hopeles. thanks for the reply.

  • Hello agusenanas​,

    The best thing you can do is to try talking with EA support again, since the issue is related to the product key they are the only ones with the sufficient resources and privileges to assist you.

  • I dont even have that file, i cant even download the game, already tried it. :/

  • A common problem for older users who got it with Origin, delete licences  https://youtu.be/a5Hx0Bd3LqE?list=LL

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