Battlefield 3 Issue: Ordinal 383 missing from iertutil.dll

Hello kennickert, it seems to be a web browser related problem, try to download another web browser(e.g. Firefox or Chrome)

I originally installed Origin in Chrome and just installed with FireFox as suggested.  Still getting same error.

Do as theevilholly suggested. If that does not work, try reinstalling the game and then launching it with admin rights.

Tried what you've suggested and I am still getting the same error message.  Is there any way to add the ordinal 383 another way?

After some research (Googling), it seems that it is an IE error.

Try installing/reinstalling IE9 - that should restore the missing file.

After doing so, try running the game and see if it works.

If you install Chrome or Firefox, make sure to set one of them as your main browser in the options or during the installation, Internet Explorer shouldn't even be involved in the game startup process if you use another browser.

I have tried the installation using both Mozilla Firefox and Google Chrome without success.  I agree that this seems like a browser issue and I had "Google'd" in hopes of finding a solution before I ever posted this question in the first place.  If this helps, when I try to launch the game from Origin it tells me that it cannot find "...://battlelog.battlefield.com/sso/Ciyvab0tregdVsBtboIpeChe4G6uzC1v5_-SIxmvSLJG0ItX0Oj..." but I assume this is because it thinks that Origin is not installed.

Thanks to all who have posted possible solutions to this problem.  I appreciate it and hopefully will be able to get to play this game soon!  I've heard it is good.

I just read through your main post again and noticed that you said you tried to start it using the desktop icon, but have you ever tried using the Battlelog to start the campaign/multiplayer?(Make sure to use Chrome or Firefox) I hope we can bring you back on track before Armored Kill releases. 😉

Excuse me, I'm having the same problem too. I also tried using the Battlelog to play Battlefield 3. However, I'm still getting the same problem.

Take a look at this post from JoshMusMak over at Microsoft's answer page: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/ordinal-383-could-not-be-located-in-the-dynamic/7b4d77da-7256-e011-8dfc-68b599b31bf5?msgId=6fb8e140-2c69-e011-8dfc-68b599b31bf5

It seems like the ierutil.dll file is missing or corrupted on your computer, hence causing this issue. This file is part of Internet Explorer and it should be overwritten by a fresh installation of this browser. You should be able to get the installer file for IE 9 (this version was mentioned in the post linked above) from here: http://windows.microsoft.com/en-US/internet-explorer/ie-9-worldwide-languages

I hope a re-installation of IE will help, please let us know how it goes.