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J05H0's avatar
9 years ago

BF1 DXGI_ERROR_DEVICE_HANG DirectX Error

So Battlefield 1 is constantly crashing with with a DirectX error "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HANG. I only see this error on Battlefield 1 and Battlefield 4.

When I debug the application I get a message box as shown in the third attachment. I have also attached the resulting error in event log.

A few things I have tried:

-Updated to latest nvidia driver

-Use Nvidia game optimization

-Disabled all overclocks

-Disabled origin in game overlay

-Re-installed windows

-Tried windows System File Check tool (SFC) but no errors found.

-Switching between DX11 and DX12 makes no difference.

System Specs:

CPU: Intel 4770k

Mobo: Gigabyte Z97X-Gameing 7

Ram: HyperX 16GB DDR3

GPU: Gigabyte GTX 780Ti - GHz Edition

SSD: Samsung 840 Evo 500GB

OS: Windows 10 Pro Build 14393

Monitor: Acer Predator X34 (3440x1440)

Any suggestions as to what I could try next?

EDIT: added more "things I've tried"

UPDATES:

    -This issue is still present on Nvidia Driver 376.33 as at 4/1/17

    -Changing and disabling AA appears to make no difference.

    - Set "GPU Memory Restriction: OFF" in the video settings appears to make no difference.

    - Added new error messages occurring.

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