I wanted to report that when i start the game i have only letters, no images. It's horrible because i can't open battlepacks, play correctly or even invite friends. I contacted EA Support and they gave me more than 10 solutions, and it isn't fixed yet.
Sorry to Necro this thread - After a lot of testing I finally figured out what causes the disappearing menu bug in Battlefield 1 when using the EA App.
It isn’t the cache or the Twinkle folder. The issue comes from having “blank” friends on your EA account — people who show up with no name and an empty profile. For some reason, Battlefield 1’s menus break if they’re on your friends list.
The only way I’ve found to fix it is:
After I cleared those out, the menus immediately came back and I’ve played for hours without a single issue.
So if you’re stuck with broken menus, check your EA friends list in Battlelog — removing those ghost profiles fixed it for me.
Just letting you know that I’ve had the same issue for over 12 months now. I finally got my ticket escalated after painstakingly following every troubleshooting step that EA support had asked me to follow. I’ve been told that the escalated team will be looking into this but was given no ETA on resolution. If it ever gets fixed I will reply on this thread https://forums.ea.com/discussions/battlefield-franchise-discussion-en/black-screen-no-icon-in-the-game-launcher---how-many-years-and-still-an-issue/12213076/replies/12502508
Hi everyone, it's been 3 months since this error, and is still happening to me. Does anyone knows how can i solve it?
Hi man u just found out something. I started the game offline with no Wifi connection, and the menu looks perfect, with icons and everything. I put on the ethernet cable and i was able to see the battlepacks and menu, entire. After 30 second everything turned black again.
Hi again, i just found out that my game, when is approximately 30 seconds started makes like a vibration on the sound and the pc stops for more or less 1 second. I don't know of this is a problem for this, also i still have no clue about the UI download.
I still don't see the UI download, i reinstalled the game in english and nothing, it still appears the menu on black. It's upsetting because i like the game, but this error is one of thw worsts i've ever had. I don't even know what else to do. By the way, thank you so much for your kindness bro :)
The only other thing I can think to try is to reinstall the game in another language and see if that fixes the black menu.
I'm not sure what else to try. Hopefully the black screen will be fixed next time DICE releases a UI update for Battlefield 1.
I find it unusual there's no popup window asking if you'd like to download a UI update after deleting the twinkle folder.
Hi again bro, i stopped OneDrive for woring and nothing happened. My screen doesn't show the download of the UI. I noticed that only sometimes when i uninstall twinkle folder, the screen seems normal but, when i enter anything (battlepacks, options, matches) the image turns like this. In this case i can see the borders of the image, but the rest of the screen is still unplayable.
When you play Battlefield 1, you automatically share your profile, gameplay stats, and presence with others in the game and in the Battlefield Companion app. You can customize your data sharing settings in your EA Account privacy settings, which are the same for Companion. These rules will apply when you log in for the next game.
ACCEPT
No, that's not the UI update popup window that should be coming up when you first start the game after deleting the twinkle folder. The UI update popup window will ask you if you want to download the UI (user interface) update and will have an accept button to click on.
Is Microsoft OneDrive app running on your PC? You should see a cloud icon in the bottom right corner of Windows Desktop.
Yes stop it from working so it stops syncing Documents\Battlefield 1 folder
