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AHMU_Yeats's avatar
AHMU_Yeats
Newcomer
3 months ago
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Hello,administrators,Please help me replace my battlefield LABS testing platform

Dear Customer Support Team,
Hello! First of all, I would like to express my sincere gratitude for granting me the valuable opportunity to participate in the latest playtest of Battlefield Lab. I truly appreciate this chance and feel honored to be selected.
However, I’m facing a small issue: my access is for the Xbox platform, but unfortunately, my Xbox console is currently not with me, making it impossible for me to join the test. Given how excited I am for this playtest and how eager I am to contribute meaningful feedback to improve the game, I was wondering if it might be possible to transfer my eligibility from Xbox to PC?
I completely understand if this requires additional coordination or isn’t feasible, and I’m happy to accept the original arrangement if needed. That said, if there’s any way to accommodate this request, I would be extremely grateful and would dedicate myself to providing thorough and constructive feedback during the test.
Thank you so much for your time and assistance. I look forward to hearing from you!
Best regards,
Yeats.😘

  • Hello AHMU_Yeats​,

    The EA team does not have the ability to change your playtesting platform. There is no way around this, sorry for the bad news.

    You should change your preferences inside of your playtest profile to avoid issues like this in the future.

1 Reply

  • Hello AHMU_Yeats​,

    The EA team does not have the ability to change your playtesting platform. There is no way around this, sorry for the bad news.

    You should change your preferences inside of your playtest profile to avoid issues like this in the future.

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